Online reservation system is available before one hour of your pick-up.
The email confirmation includes 1) your reservation number, 2) office name and telephone number and 3) reservation details. For convenience, it is recommended that you print out the email confirmation and take it with you to the office when you pick up the car.
●Driving license (of all the drivers)
●Passport
●Credit card or cash (cash payment requires proof of identity.)
Before departing from the office, customers receive explanations about features of the rented car, insurance details, how to return the car, actions to be taken in the event of an accident, and other relevant matters.
● Please check the car damage before departure.
● Please feel free to ask any questions about features, such as how to operate the car navigation system.
TOYOTA Rent a Car offers car navigation and ETC device as standard features in passenger cars, wagons and SUVs. The car navigation system allows drivers to search for destinations by Japanese syllabary, telephone numbers and map codes, guaranteeing a smooth drive to all the way.
Before returning the car, please fill the tank up at the nearest gas station and show us a receipt for confirmation when you return to the office. If refilling the tank with gasoline is not possible, you will be charged for gasoline at the office.
The“One-Way System”is a convenient system whereby cars can be returned to offices different from the one you picked up. In case of different area, One-Way charge will be required. Please mention it on reservation form.
Please check the car damage in your returning, and make sure you have all your belongings with you.
