• What does your insurance cover??
  • What should I do in case of an accident or ...s
  • What kind of system is Non Operation Charge (NOC)?
  • What is the Deductible Compensation System?
The widest insurance/compensation system of TOYOTA Rent a Car

TOYOTA Rent a Car’s reliable compensation system

TOYOTA Rent a Car offers the widest level of insurance/compensation system among the car rental company.

Insurance/compensation coverage of rented cars

In case of an accident, the following are the maximum amounts covered by insurance. However, cases applicable to exemption clauses in the terms of the insurance policy are not covered.

Bodily injury liability Property damage liability Vehicle damage liability Bodily injury indemnity
Per person
(including the amount covered by the Automobile Liability Insurance: 30 million yen)
Per accident
(50,000 yen deductible)
Per accident
Actual cash value
(50,000 yen deductible)
* 100,000 yen for buses and large trucks
Per person
Up to 30 million yen

* 1. Compensation will be paid for injuries to passengers (including death and residual disability) regardless of the degree of the driver’s responsibility (up to 30 million yen: the amount of damage will be calculated by the insurance company based on the terms of the insurance policy).

* The following cases are not covered by our insurance/compensation system.
  • An accident that has not been reported to the police (an accident without an accident report issued by the police)
  • An accident caused by a driver not registered as one at the time of renting the vehicle
  • An accident caused while driving without a driving license
  • An accident caused while under the influence of alcohol
  • An accident that has occurred after the original rental period has expired and no advance notification of extension has been received
  • Other cases that violate the TOYOTA Rent a Car Sapporo rental agreement

Deductible Compensation System

By applying for this system, the customer is exempt from paying the above deductible compensation for damage liability in the event of an accident.

Deductible Compensation fee
1,080 yen (1,000 yen excluding tax)/day (24 hours)
*The fee for vehicles with 1- or 2-class number plates is 2,160 yen (2,000 yen excluding tax)
Deductible Compensation System
What is the Deductible?
In the event of an accident, the insurance company will pay for damages up to the limits of the policy.
But there is some amount of damage not covered by the insurance, and that shall be covered by the customer. Our Deductible Compensation System covers this amount for customers.

Non-Operation Charge (NOC)

In the event of an accident, theft or defacement of a vehicle, and it needs to be repaired and/or cleaned, the following fee will be charged as part of compensation for lost business during the time of such repairs/cleaning:

When the rented car is
driven back to the scheduled office
20,000 yen(tax-exempt)
When the rented car is
not driven back to the scheduled office
50,000 yen(tax-exempt)

In the event of vehicle trouble

Promptly report any troubles, such as locking the key inside the vehicle, flat battery, engine trouble, running out of gas or getting stuck into a ditch.

During business hours Out of business hours
Please contact the office where you picked up the vehicle or dial TOYOTA Rent a Car Sapporo English line (0123-40-0100). Road service information will be provided.
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