The questions frequently asked by our customers are listed by category, as follows. Select an applicable category from the menu and a list of questions will be displayed.
Car navigation and ETC devices are provided as standard in P, W, RV, HV class.
If you would like to use ETC system, you have to get an ETC card. Click here for details.
With special plans such as discount packages, it cannot be accepted to specify a car model.
To specify a car model, please select "reserve by specifying a car model" on the car lineup page.
Such details cannot be specified.
We have non-smoking cars in all the passenger car and Wagon, and HV classes.
Please choose a non-smoking car on the reservation form.
All passenger car-, wagon-, RV-, HV-class cars have automatic transmission.
Those seats are available as an option.
Please let us know when you make a reservation.
Click here for option rates.
All our cars have a CD player and AM/FM radio.
As an option, we offer free rental of 'FM transmitter.'
* FM transmitters are available to rent free of charge when you pick up and return at the same office.
It is not available when you rent one-way.